Privacy Policy

At The Sanctuary Centres and Wendy Vigdor-Hess, LLC, we are committed to protecting the privacy and confidentiality of our users.  This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your information.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, other contact details or credit card information. You may, however, visit our site anonymously.

We collect usage data where we may also collect information about how you interact with our website, including your IP address, browser type and browsing patterns.  Like many websites, we use cookies to enhance your browsing experience and collect information about your preferences and usage patterns.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience on our website and tailor our content to your interests
    (your information helps us to better respond to your individual needs)

  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)

  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)

  • To Provide Services using information you provide to deliver services you request, such as enrolling you in courses and sending you newsletters.

  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To administer a contest, promotion, survey or other site feature

  • To send periodic emails

  • For Analytics: We may analyze usage data to improve our website, services and user experience.

  • To Communicate with you about our services, updates and promotions

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in delivering our services, operating our website, such as hosting providers and email service providers, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law or in response to legal requests or government inquiries to enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. In the event of a business transfer, merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information from unauthorized access, disclosure, alteration or destruction when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 30 days. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

Though we work with families, we are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. The personal information about children under this age is never used within the website itself nor is it collected directly from children under the age of 13, without parental consent. We do not knowingly collect personal information from children.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent and Choices

By using our site, you consent to our online privacy policy.

You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails.

You can also disable cookies in your browser settings, although this may affect your browsing experience on our website.

Changes to our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.  We will notify you of any significant changes by posting the revised policy on our website.

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 5/15/25

Contacting Us

Thank you for trusting The Sanctuary Centres and Wendy Vigdor-Hess, LLC with your personal information.

By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

If there are any questions regarding this privacy policy, you may contact us using the information below:

wendy@vigdorhess.com

www.TheSanctuaryCentres.com, www.vigdorhess.com and www.SweetnessWithoutSugar.com